Business Intelligence Analyst
Company Overview:
Synct Inc., established in 2022, is an outsourcing company based in the Philippines and registered in Australia as an offshoring provider. We specialize in delivering tailored solutions to global clients and are a sister company of Dashboard Insights, a Data Analytics firm. Both companies were founded by TNM, a respected consulting firm with over two decades of experience.
Role Summary:
We're looking for a Business Intelligence Analyst to join our dynamic and client-centric team. In this role, you’ll transform complex datasets into clear, actionable insights and engaging dashboards that drive business decisions. You’ll also play a critical role in client communication, project scoping, and quality assurance. This is an exciting opportunity for someone with a strong technical background, business acumen, and a knack for data storytelling.
Key Responsibilities:
- Develop visually engaging and insightful dashboards by extracting, cleaning, transforming, and modeling raw data.
- Maintain and manage existing dashboards, ensuring data accuracy, integrity, and system performance.
- Collaborate closely with clients to scope projects, present analytics solutions, and provide consultative insights.
- Respond to dashboard-related queries, troubleshoot issues, and address client concerns in a timely manner.
- Translate complex data into meaningful insights using strong business acumen and analytical thinking.
- Deliver training sessions to team members on specific business analysis and BI topics as needed.
- Ensure the highest quality of deliverables in line with client requirements and expectations.
- Support the development and optimization of databases; monitor performance and ensure consistent data flow.
- Perform data reconciliation to detect inconsistencies and recommend process enhancements.
- Assist in creating reports, business presentations, training materials, and documentation.
- Draft and maintain process documents aimed at improving efficiency and QA practices.
- Lead or contribute to ad-hoc BI projects that innovate or improve existing solutions.
Required Qualifications:
- Minimum of 2 years of experience as a Business Intelligence Analyst.
- At least 2 years in a client-facing role, such as Client Management or Consulting.
- Bachelor’s degree in business management, Computer Science, or a related field.
- Proficiency in Microsoft Power BI, SQL, Power Query, and DAX.
- Strong analytical and mathematical skills, with a proven ability to solve complex problems.
- Excellent communication and presentation skills, both verbal and written.
- Familiarity with basic business concepts and operational processes.
- Experience with other BI or data visualization tools is a plus.
Perks & Benefits
- 100% Permanent Work-from-Home Setup
- 13th-Month Pay Bonus
- Equipment Provided
- HMO with Dental & Life Insurance
- 18 Vacation Leaves + 6 Sick Leaves
- Birthday Leave (with a cake!)
- Tenure Incentives & Quarterly Perks
- Free Meal Every 1st Friday of the Month
Ready to Join Us?
If you enjoy working with data, building dashboards, and helping teams make better decisions, we’d love to hear from you.
Join Dashboard Insights and do meaningful work from wherever you are.